Shipping Policy

Shipping Policy Disclaimer – Feet & Sole

At Feet & Sole, we combine in-house fulfillment with trusted third-party suppliers, to bring you a curated collection of quality footwear and accessories. Please review our shipping policy to understand how your order will be processed and delivered.

Order Processing

• Orders are typically processed within 3–5 business days.

• Some items are fulfilled in-house, while others are shipped directly from our supplier network.

• Processing times may vary slightly depending on the item’s origin and availability.

Shipping & Delivery Times

• After processing, standard shipping times range from 5–20 business days based on your location and the supplier’s warehouse.

• Delivery estimates are shown at checkout and vary depending on your region.

• Orders may arrive in multiple shipments if items are sourced from different suppliers.

Tracking Information

• Once your order is shipped, you’ll receive a tracking number via email.

• Please allow a few business days for tracking updates to appear, especially for international shipments.

Out-of-Stock Items & Refunds

• In rare cases, if an item becomes unavailable or out of stock after your order is placed, you will be notified promptly and issued a full refund for that item.

International Shipping, Customs & Duties

• Some items ship internationally and may be subject to customs inspections or duties.

• Customers are responsible for any applicable customs or import taxes based on their country’s regulations.

Delivery Delays

• While we strive for prompt delivery, delays may occur due to factors such as customs processing, carrier issues, or seasonal demand.

• Feet & Sole is not liable for delays beyond our control.

Need Help?

For questions about your order or shipping status, feel free to contact us: feetandsole.com@gmail.com

Thank you for shopping with Feet & Sole. We’re here to keep you moving—one step at a time.